Looking for an online doctor?
See a doctor at your convenience – 7 days a week
Receive medical advice, prescriptions, referral letters and sick notes seven days a week. The Mews Practice is offering a wide range of services through our established regular clinicians.
What is an online doctor?
The rise of the internet and more recently the government guidance to reduce social contact in the light of COVID-19 means more and more people are accessing medical guidance and consultations from our online doctors, through online video consultations or calls. Our online doctor provide expert, confidential advice connecting with you using a range of platforms – whatever suits you.
Online Doctor appointments made easy
We make seeing an online doctor easy. You can book online by choosing a date and time for your consultation and it’s your choice whether to video chat or a voice call. Our online doctors then offer you a consultation using a secure video link or telephone call. They will have access to your medical records on the call.
Just like in a physical consultation, the online doctor will discuss your symptoms. As it’s a video consultation, they can also take a look at any affected areas or listen out for symptoms. Where medication is needed for you to get better, the doctor on the call can issue a prescription.
How do I book my online doctor’s appointment?
Online or telephone consultations can be booked via our Reception team on 01483 452 555.
Appointments can also be booked online. Please click here.
If the slot you are looking for is not available, please do give us a call and we will try our best to accommodate.
How do I get an online prescription?
If appropriate, your GP will prescribe medication during your consultation.
Collect your prescription and medication from the pharmacy or we can arrange for prescriptions to be delivered to your home.
Who are the online doctors?
Your care will be overseen by a registered General Medical Council clinician. Our doctors have a wealth of experience with general practice across general, women’s, men’s and children’s health and wellbeing.
What if I need to see a doctor in person?
We are still providing a face-to-face service but only when this is absolutely necessary. Your doctor will explain this to you during your consultation. We also provide additional services if needed such as diagnostic services.
Sometimes the online consultation may lead to the need for a physical face-to-face consultation. The Mews Practice will arrange this at no additional charge.
What we treat online
• General Health
• Mental Health
• Women’s Health
• Children’s Health
• Men’s Health
• Diet & Nutrition
• Skin Conditions
• Joints, pains & aches
• Ear, nose & throat problems
• Sexual health
• Digestive problems
• Cold, flu & URTIs
• Headaches & migraines
• General Practice
• Family Medicine
• COVID-19 concerns (to alleviate the pressure on NHS/111)
• Prescription requirements (subject to adequate background information)
• Much more
How much does a virtual (non face-to-face) consultation cost?
Weekday Non Member – Video / telephone consultation
Weekend Non Member – Video / telephone consultation
Member – Video / telephone consultation
“Very good service. The Surgery is clean, the service was prompt, the Doctor was very informative and the staff were friendly and professional.”
“Lovely care and attention from all staff. We feel very looked after – Thank you”
“After the iron injection, my life changed. More energy, more happy and healthy and all health issues gone.”
“These are the best facilities that I have visited for my company medical. The staff and doctors are very friendly and efficient.”
“Excellent service – thorough. Easy to get appointments – flexible and accommodating. All doctors lovely with the children. Thank you.”